Small Giants Webinars

Members and friends of the Small Giants Community are passionate about sharing the stories and practices behind the special business they are building. From open book finance to workplace culture, hiring, building relationships, visioning and a wide variety of topics in between, check out our archive of webinars below for real, practitioner driven insights that can help you change your business for the better.

Webinar: Exploring Trust N’ Track from Small Giants Community.

Presented by Nick Sarillo, of Nick's Pizza & Pub, with an introduction by Bo Burlingham, author of Small Giants: Companies That Choose To Be Great Instead of Big (Portfolio, 2006) and an editor-at-large of Inc. magazine. Bo will discuss how and where he first encountered the elements inherent to the management style, the origins of the term Trust N' Track and how Trust N' Track functions in contrast to the still common command-and-control management theory. Nick then talks about his management style turned his restaurants into one of the most highly sought after places of employment for young adults in the suburbs of Chicago. This portion includes a brief look at the history of Nick's Pizza & Pub, an inside look at how Nick applies the ideals and practice of Trust N' Track Management to his business and practical takeaways for introducing Trust N' Track Principles and techniques into your business.

Webinar: Open Book Management from Small Giants Community.

With more business leaders than ever turning to Open Book Management for ways to immediately affect the bottom-line, the management practice that originated in the early 80's is improving both business results and the lives of the people driving those results. Join the Small Giants Community and Great Game of Business' Amanda Kuda explain the principles and practices of Open Book Management and the extraordinary story of SRC, a business born in the 1980's with double digit unemployement, skyrocketing interest rates and in a time of financial panic.

Webinar: How Beryl Cares from Small Giants Community.

Creating a workplace environment geared around employee fulfillment as a driver of great profits requires more than just the random birthday cake and a pat on the back. It calls for a dedicated plan for making caring and recognition of employees an actionable and measurable part of a company's success. Join us as Lara and Paul share real takeaways from their "Beryl Cares" program – one of the foundation blocks of Beryl's nationally recognized workplace.

Webinar: Getting to Know New Small from Small Giants Community.

When it comes to small businesses, emerging technologies are providing an agile and engaging foundation for growth. In this Webinar, Phil, Marisa and Tony share their key takeaways from businesses that are reaching beyond their comfort zones and using new technology, like cloud computing and social media, to drive their business success.

Webinar: Ten Things I Love About You: Creating Memorable Brand Moments for Your Customers from Small Giants Community.

As a leading email marketing service, Emma understands the art (and importance) of stylish communication. And as a growing company and brand, Emma has applied that style to virtually everything it touches – from the 10 questions job candidates answer, to the company's unique employee handbook, monthly customer newsletters, and even the medals (yes, medals) it uses to thank people who've been especially friendly. In this Webinar Clint will share 10 ways Emma has put its communication style to work in creating a unique and inspiring experience for its employees, customers, friends and fans – in the hope that you'll find two, three or even four practical ideas you can immediately rip off and start using in your company by tomorrow afternoon.

Webinar: Building a Boat for Whale Hunting from Small Giants Community

When it comes to creating and sustaining big sales for a small business, having a positive culture supported by the right systems is a difference-maker. In this Webinar Margie and Jan explore what it means to “hunt whales” while being true to the principles you built your company upon.

Webinar: Put Employees Behind the Wheel. from Small Giants Community.

For many companies, success is only determined by the yield that’s returned to shareholders. But for Service Express, meeting the personal and professional goals of employees is the driving force behind the their 98% customer retention rate, 10-years of revenue growth and a reduction in employee turnover rate. In this Webinar Ron shares his process for building employee fulfillment into the foundation of Service Express’s vision for a great business.

Webinar: Code Red, Code Green from Small Giants Community.

In this Webinar, Maggies shares their Code Red, Code Green tools that have helped Zingerman's identify when, where and what to change for improved customer service. In 2003, Small Giants author Bo Burlingham and Inc. Magazine named Zingerman's "The Coolest Small Company in America" and Bo's book featured the Zingerman’s Community of Businesses (ZCoB) as a company that chose to be great instead of big.

Webinar: Creating the Companies Vision and Brand from Small Giants Community.

A Japanese Proverb says, "Vision without action is a daydream. Action without vision is a nightmare." In this Webinar, Joe shares the process that helped him discover his vision, mission, core purpose, core values and culture and how he involved his entire staff in the process. Once in place, it defined the company's future strategy – from creating strong teamwork to hiring the right people. From there the branding process began. Joe will show you how it all evolved and how you can make it work in your company.