In a recent talk I gave on The Entrepreneurial Operating System (EOS), I asked everyone to rate their company in terms of how ‘great’ their people are, on a scale of 0% to 100%, where 100% is perfect. I heard one person laughing, one of those nervous laughs. So I asked him how happy he is with his people. He answered with a question: “Can I put a minus sign in front of my people rating?”
He clearly has frustrations with his people! Does this sound familiar? What do you do when you feel something isn’t quite right with your people? Maybe deep down you know the reason(s), or maybe it’s still...
“A checkbook is a moral document.” Where you spend your money reflects your character and vision for the world. Sounds reasonable. It’s an adage we’ve heard more than once.
To that end, we think it is true that “metrics are a moral document.” What your company measures reflects your values, strategy and commitment to team members and customers.
Now, at some point during our Love and Leadership Feature you probably said:
“C’mon now. How do metrics really relate to love?”
Fair enough. We’ll flip it right back on you and ask:
“How can a meaningful metric NOT relate to love?”<...