(This article is courtesy of and originally appeared on the Center for Values-Driven Leadership.)
BerylHealth, a healthcare call center, had its start with three employees and the phone line in a backroom. Between 1985 and 2012, founder and CEO Paul Spiegelman grew the company to 300 employees. The company earned multiple Inc. 500 and Best Places to Work awards for its impressive growth trajectory and strong, positive culture that was built first on truly caring for employees.
But by 2010, Spiegelman could tell his own interest was shifting. He began looking for a buyer, and initially settled on a private equity firm. The sale was progressing when Spiegelman got cold feet during the due diligence...